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Teams presence on a Yealink handset: what changes day to day

SV2 puts Microsoft Teams presence on your desk phone screen. Sounds small - in practice it removes one of the biggest sources of friction in a hybrid office.

SelectVoice Engineering18 March 20264 min read
Teams presence on a Yealink handset: what changes day to day

The single biggest complaint in hybrid offices is not call quality. It is calling a colleague who is heads-down in a Teams meeting and having no way to know. SV2 fixes this on the handset itself.

What you see on the phone

  • A live presence dot next to each name in your favourites and BLF keys
  • Green for available, yellow for away, red for busy or in a meeting
  • One press to escalate to a Teams call instead of a voice call

Why it matters

~30%
Fewer interrupted meetings
Reported by early SV2 customers
2x
Faster first-time reach
When presence is visible at point of dial
0 min
Setup time per user
Synced from Microsoft 365

Works best on T7 and T8

Presence works on every SV2 handset, but the colour display and touchscreen on the T7 / T8 ranges make the at-a-glance experience much sharper.

Microsoft TeamsSV2Presence
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